Apple Hit With Lawsuits After Admitting It Intentionally Slowed Down iPhones
In a statement on Wednesday, the company said slowing down the phones via a recent software update was essential because the aging batteries in older phones were causing devices to unexpectedly shut down.
Understandably, iPhone users were pissed.
Apple’s statement on iPhone 6, iPhone 6s, iPhone SE power management (the slowdown): pic.twitter.com/3RpE3fKCQc
— Rene Ritchie (@reneritchie) December 20, 2017
whether Apple is going to leisurely down an aged phone so the battery can handle it, you should receive several alerts approximately it. They’re coercing people to buy something recent, even whether they want to pretend that isn’t their intention.
— Nicole Cozma (@c0z) December 20, 2017
Apple said they leisurely down aged iPhones to improve performance pic.twitter.com/dCz7XNUKJE
— Kay (@KaylarWill) December 22, 2017
Many iPhone users didn’t buy Apple’s excuse.
Some insisted the company was purposely slowing down older phone models as a way of forcing consumers to purchase the newer iPhone models.
Two different lesson, course-action lawsuits were filed in California and Illinois on Thursday alleging just that. In a federal suit filed in Chicago, five customers claim Apple is engaging in “misleading, immoral and unethical” practices in violation of consumer protection laws, the Chicago Sun Times reported.
“Corporations occupy to realize that people are sophisticated and that when people spend their tough-earned dollars on a product they expect it to perform as expected,” James Vlahakis, the attorney representing the plaintiffs in the Chicago suit, told the Sun Times.
“Instead, Apple appears to occupy obscured and concealed why older phones were slowing down.”
In the California lawsuit, two law school students at the University of Southern California argue Apple installed the performance-stifling update without the device owner’s permission, the Mercury News reported.
The students, Stefan Bogdanovich and Dakota Speas, also claim Apple “intentionally interfered” with consumers’ iPhones, forcing users to “occupy to replace iPhones, buy recent batteries,” or lose “usage of their phone,” according to a copy of the lawsuit obtained by CBS News.
Apple “breached the implied contracts it made with Plaintiffs and lesson, course Members by purposefully slowing down older iPhone models when recent models approach out and by failing to properly disclose that at the time of that the parties entered into an agreement,” the suit reads.
Apple has not publicly responded to the lawsuits.
For years, we’ve reassured people that no, Apple doesn’t secretly leisurely down their older iPhones to form them buy recent ones.
whether this must be done, it should be a setting. whether it’s on by default, the user should be alerted the first time it happens.https://t.co/kRRmd7mN72
— Marco Arment (@marcoarment) December 20, 2017
Apple does display a exiguous notice deep in settings to let iPhone users know their batteries are nefarious pic.twitter.com/OgeO57VfTm
— Tom Warren (@tomwarren) December 20, 2017
While some people occupy pointed out the company does offer its users a tough-to-find notice that alerts them when their iPhone’s battery needs servicing, many claim the company could occupy been more obvious approximately its strategies.
The recent York Times’ Niraj Chokshi writes:
[Apple] could occupy avoided controversy by being more obvious to commence with. It could occupy notified people that a power management mode was kicking in to withhold their iPhones running for longer because their batteries are running out of juice. That would also inform people that they should be getting their batteries replaced. Because Apple was not obvious, it’s natural for people to suspect it of intentionally crippling their devices to fetch them to buy recent ones.